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VP, Fraud Rules Manager

Location : Wilmington, DE
Job Type : Direct
Reference Code : 90150690
Hours : Full Time
Travel : No
Relocation : No

Job Description :


·         Manage fraud rules and models to optimise effectiveness of Fraud strategies and policies across  application, authorization and authentication channels covering all fraud types for card and loan products.

·         Ensure compliance of fraud policies and controls with Governance and Change Control procedures.

·         Engage and interact with Vendors to assess and manage new/existing fraud detection tools.

·         Lead, develop and mentor team of analysts across onshore and offshore sites.


Key Accountabilities

·         Optimize fraud rules to maintain high performance level and strong fraud detection Ensure fraud rules/policies are deployed in Fraud systems as per change control procedure.

·         Rapidly identify emerging fraud trends through data driven analysis and develop tactical/strategic fraud rules to address them.

·         Perform data/statistical analysis to keep Fraud systems and processes at the cutting edge of fraud detection by identifying areas of potential fraud risk and/or potential opportunity to improve fraud policies, strategies  and controls

·         Support Strategic Fraud initiatives or Bank-wide initiatives outlined by the business in relation with fraud strategy and policy rules.

·         Assess impact of enhancement/upgrade to Fraud model and/or Fraud system enhancements.


Stakeholder Management & Leadership

·         Work closely with Fraud Operations in management of Fraud cases volumes, Strategy changes and mitigation of Fraud trends.

·         Accountable for communicating proposed strategies and for delivering appropriate reporting and MI to relevant business stakeholders

·         Update Senior Management on specific areas of fraud risk and/or potential opportunity fraud detection improvement.

·         Participate in bank-wide projects and interact with external vendor as representative of Fraud Risk Management team.

·         Lead, develop and mentor team of analyst within Fraud analytics function.

Decision Making & Problem Solving

·         Strong analytical ability to identify fraud patterns through data analysis.

·         Ability to carefully assess and make good judgemental decisions with regards to changes to existing fraud rules especially when there is no conclusive data to support the decision.

·         Require good fraud instincts in development of fraud strategies anticipating the potential impact to genuine customers while preventing fraud losses

·         Ability to understand the entire process flow for fraud strategy and operations controls to be able to evaluate impact from specific system/business changes on the overall Fraud detection.

·         Ability to understand the entire authorization process flow to ensure effectiveness of fraud controls.


Basic Qualifications

·         Four-year bachelors college degree with 7 year’s work experience in Fraud Risk management or Master’s degree with 5 year’s work experience in Fraud Risk management

·         5+ years programming experience in SQL/SAS/Unix/Oracle programming

·         5+ years of experience in performing data and statistical analysis for fraud strategy development and management under risk management function


Preferred Qualifications

·         Credit card experience strongly preferred especially in risk management function

·         Experience in Fraud detection preferred, but not required

·         Masters or Higher degree in Quantitative discipline preferred

·         Strong analytical skills, technical skills in SAS/SQL and statistical skills with proven ability to process vast amounts of data into meaningful information

·         Ability to solve advanced problems and deal with a variety of options in complex situations

·         Strong communication skills & ability to work independently

·         Ability to thrive in a dynamic and fast paced environment

·         Experience managing team of analysts


Required Qualifications :
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